Delivery Information

HOW MUCH IS SHIPPING?

Each carton is shipped via next day delivery at a cost of £4.99 per carton via TNT (Please note that this applies to UK only. Ireland and other locations outside of the UK will vary). For all orders over £400 you will be eligible for free delivery.

DO YOU DELIVER OUTSIDE OF THE UK ABROAD?

We do not ship to companies outside of the UK. If you are based abroad then you will have to arrange your own carriers to deliver the stock. Please contact us at salesteam@cityshoes.co.uk or alternatively call us at +441530510001 to talk to our representative.

WHAT SHOULD I DO IF I HAVE NOT RECEIVED MY ORDER?

If you have not received your order in sufficient time please contact our Support team at returns@cityshoes.co.uk or alternatively +441530510001 to speak with our representative.

WHEN CAN I EXPECT MY DELIVERY?

Once shipped it is normally next day delivery for all UK orders. Any orders are usually dispatched within 24 hours once the payment goes through. If you need an order for a specific date please let us know beforehand and we will see what we can do, however we cannot always control when a package will get delivered once it is handed over to our couriers.